Privacy Policy

When you place an order, we collect the details needed to process it, including your name, phone number, email address, delivery address, selected products and order value.

When you contact us, we may collect your name, contact details and the contents of your message. We may also receive basic technical information needed to operate and secure the website, such as browser information, IP address and server logs.

• To create, confirm, prepare, ship and deliver your order.
• To provide payment instructions and verify manual UPI payments.
• To answer questions and provide customer support.
• To let you track your order using the order number and checkout phone number.
• To prevent misuse, maintain security and improve the website.
• To meet applicable accounting, tax and legal requirements.

We do not sell or rent your personal information. We share information only when it is needed to operate the business, such as with delivery partners, hosting and database providers, communication providers and professional advisers. These parties receive only the information reasonably required for their role.

We may also disclose information when required by law, to protect our legal rights or to investigate fraud or security concerns.

Payments are currently completed manually through UPI after an order is placed. This website does not ask you to enter or store card details, UPI PINs or online banking passwords. Never send your UPI PIN or banking password to us.

We use reasonable technical and organisational safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.

We keep order and contact information only for as long as reasonably required for order fulfilment, customer support, record keeping, dispute handling and legal obligations.

You may ask us to review or correct your information, or request deletion where applicable. Some records may need to be retained for legal, tax, fraud prevention or accounting purposes.

We may revise this policy when our services, business practices or legal requirements change. The latest version will appear on this page with its updated date.

For privacy questions or requests, use the details in the website footer or send us a message through the contact section.